1. Full Three Year Warranty
We unconditionally warranty our products quality. If any product is found to contain defective material or workmanship within three years of invoice date, we will replace or refurbish the product.
2. Global Price Guarantee
We make every effort to ensure accuracy in pricing and product specifications. Unfortunately, sometimes information is published incorrectly. We will honor pricing and product specifications to the best of our ability, but reserve the right to correct typographical errors. We will try to inform you of any product discrepancies before you order is processed.
3. No Risk Buying
If you are dissatisfied with a 3B Scientific® Product for whatever reason, simply return it to us within 14 days for a refund, packed in original cartons and with a copy of the invoice. No questions asked!
4. Prompt Delivery
Most products are shipped from stock. That means that we will ship the items within 5 day after receipt of payment. Only in exceptional cases longer delivery times can occur.
5. Quantity Discounts and Special Prices
If you place an order for large numbers of 3B Scientific® Products, you may be eligible for additional savings. Please ask for your special price offer.
6. Special Orders
We are the worlds leading manufacturer of anatomical models. If you have a suggestion for a new item, or require special labelling or packaging, we will do our best to accommodate you.
7. Environmentally Friendly Paint
All models are accurately painted by hand-picked and trained artisans using solvent free paint.
8. Environmentally Friendly Packaging
Standard packaging is free and uses recyclable and CFC-free materials. Only non-standard packaging will be charged.
9. Continuous Improvement
Continual design improvements and product research are carried out in order to ensure that you receive only the very best. As a result, products may differ slightly in form or color from those depicted.