3B Scientific is a worldwide leader and manufacturer of healthcare simulators and anatomical teaching models. Our goal is to advance medical and healthcare delivery through the quality, breadth and global reach of relevant educational and simulation products. We are looking for a professional and dedicated sales representative/account manager who can bring value to the company, attain annual sales goals, and help us provide our industry leading customer service.
Responsibilities:
Order processing and order management from initial customer contact to leaving our warehouse.
Answering phones, emails, faxes, and online chats while taking care of the customer’s order and customer service needs
Must demonstrate the ability to manage relationships utilizing multiple contact points within a customer organization.
Must demonstrate the ability to effectively work with multiple internal departments to affect positive results for assigned sales growth and customer retention.
Represent 3B Scientific at tradeshows and industry conferences as needed
Attain, and keep current, knowledge on all products carried by 3B Scientific
Communicate customer feedback to management
Adhere to the 3B Group leadership guidelines
Other tasks and duties as assigned by the Head of Sales and Managing Director
Must be able to work one or two nights a week from 10 am to 7 pm with a one hour lunch.
Skills and Abilities:
Possess a high energy, dynamic personality, disciplined work ethic and superior follow-up skills while having a sense of urgency and the ability to respond under pressure.
Must possess good reasoning abilities and sound judgment
Must have a positive attitude and outgoing personality
Must have working knowledge of Microsoft Office products (Excel, Word)
Working knowledge of order entry and accounting/order processing software. Knowledge of Netsuite a major advantage
Must be computer literate, able to read printed documentation and operate standard office equipment (i.e.: laptop, printer, copier, fax machine, telephone/cell phone, etc.)
Ability to work in a professional and collaborative manner with all levels of employees to ensure the attainment of individual and Company goals
Ability to work in a team-oriented environment and be able to work independently with minimal or no direction; self-motivated
Must have good organizational skills with attention to detail and a disciplined work ethic
A basic understanding of accounting principles is a plus
Job Type: Full-time
Pay:
Benefits:
401(k)
401(k) matching
Dental insurance
Vision Insurance
Health insurance
Paid time off
Flexible spending account
Health savings account
Schedule:
Monday to Friday 8 am to 5 pm
1-2 days a week 10 am to 7 pm
Supplemental Pay:
Bonus pay
Work Location: One location
Education:
Bachelors (Required)
Experience:
Account Management: 2 years (Required)
Customer Service: 2 years (Required)
Inside Sales: 2 years (Preferred)
