As the world’s leading manufacturer of anatomical and biological teaching aids we are preparing our company for the future.

CUSTOMER ACCOUNT EXECUTIVE

3B Scientific is a worldwide leader and manufacturer of healthcare simulators and anatomical teaching models. Our goal is to advance medical and healthcare delivery through the quality, breadth and global reach of relevant educational and simulation products. We are looking for a professional and dedicated sales representative/account manager who can bring value to the company, attain annual sales goals, and help us provide our industry leading customer service.

 
Responsibilities:

Order processing and order management from initial customer contact to leaving our warehouse.
Answering phones, emails, faxes, and online chats while taking care of the customer’s order and customer service needs
Must demonstrate the ability to manage relationships utilizing multiple contact points within a customer organization.
Must demonstrate the ability to effectively work with multiple internal departments to affect positive results for assigned sales growth and customer retention.
Represent 3B Scientific at tradeshows and industry conferences as needed
Attain, and keep current, knowledge on all products carried by 3B Scientific
Communicate customer feedback to management
Adhere to the 3B Group leadership guidelines
Other tasks and duties as assigned by the Head of Sales and Managing Director
Must be able to work one or two nights a week from 10 am to 7 pm with a one hour lunch.
 
Skills and Abilities:
 
Possess a high energy, dynamic personality, disciplined work ethic and superior follow-up skills while having a sense of urgency and the ability to respond under pressure.
Must possess good reasoning abilities and sound judgment
Must have a positive attitude and outgoing personality
Must have working knowledge of Microsoft Office products (Excel, Word)
Working knowledge of order entry and accounting/order processing software. Knowledge of Netsuite a major advantage
Must be computer literate, able to read printed documentation and operate standard office equipment (i.e.: laptop, printer, copier, fax machine, telephone/cell phone, etc.)
Ability to work in a professional and collaborative manner with all levels of employees to ensure the attainment of individual and Company goals
Ability to work in a team-oriented environment and be able to work independently with minimal or no direction; self-motivated
Must have good organizational skills with attention to detail and a disciplined work ethic
A basic understanding of accounting principles is a plus
 
Job Type: Full-time
 
Pay:
 
Benefits:
 
401(k)
401(k) matching
Dental insurance
Vision Insurance
Health insurance
Paid time off
Flexible spending account
Health savings account
 
Schedule:
 
Monday to Friday 8 am to 5 pm
1-2 days a week 10 am to 7 pm
 
Supplemental Pay:
 
Bonus pay
 
Work Location: One location
 
Education:
 
Bachelors (Required)
 
Experience:
 
Account Management: 2 years (Required)
Customer Service: 2 years (Required)
Inside Sales: 2 years (Preferred)



FIELD SALES REPRESENTATIVE
Territories (2 Open): California, Midwest

Position Description
The Field Sales Representative will be responsible for achieving growth and hitting sales targets by successfully selling and marketing the full line of 3B Scientific products to end users and supporting 3B distributors. This person will be responsible for designing and implementing a strategic sales plan for developing new business in their territory while maintaining the company’s strong presence in the industry. The Field Sales Representative will be an ambassador of our company, becoming a trusted face to our customers while also adhering to company values and policy. As a member of our team, they will use strong interpersonal skills to provide service and support to customers as needed, which may include coordinating with other departments. The position will be remote/home office based and will require overnight travel.

Key Responsibilities
  • Selling and marketing the full line of 3B Scientific Products
  • Develop, maintain and regularly update sales funnel of opportunities in territory
  • Uncover new 3B opportunities with existing customers
  • Become a subject matter expert on all 3B products
  • Adhere to all company procedures, values and policies so that you provide an accurate representation of the company to all potential and current customers.

Skills & Experience

Required:
  • 3-5 years’ experience in sales, preferably outside sales
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Proficiency in Microsoft Office
Preferred:
  • Bachelor’s degree in business, communications, or a related field
  • Education in and/or simulation sales experience

Personal Characteristics
The successful candidate will be:
  • Committed to, and enthusiastic about, the mission and vision of 3B Scientific
  • Outgoing, straightforward, and creative
  • Able to work independently and take initiative
  • Results oriented
  • An adaptable, flexible problem-solver

Please email your resume in a Word document to Tim Hemans tim.hemans@a3bs.com.

Seniority Level: Mid level
Industry: Medical Device
Employment Type: Full-time
Job Functions: Sales, Business Development