3B Scientific GmbH introduced a quality management in the year 2000 and is
ISO 9001:2000 certified.
What is quality
management?
Quality management is an instrument used for
organizing a company. It involves the customer and quality related processes of
a company and controls and documents their practical implementation.
What is ISO 9001:2000?
ISO
stands for “International Organization for Standardization” and ISO 9001:2000 is
the most widely used standard worldwide for introducing quality management in a
company. It is based on the CUSTOMER’S demands and focuses particularly on the
operational processes that impact constant customer satisfaction and continual
quality management improvement.
This means that you can always rely on
us. Even if something should ever go wrong and you should file a complaint with
us, we will settle the matter promptly and professionally.